Shipping policy
Shipping Policy
Thank you for shopping with Posture Relief. Please review our shipping policy below for information on processing times, delivery estimates, and tracking.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we will notify you by email if there is a significant delay.
Shipping Time
Once your order has shipped, delivery times are as follows:
- United States: 4-13 business days
- Canada, UK, Australia, EU: 10–20 business days
- Rest of the world: 12–25 business days
Please note these are estimated delivery times and are not guaranteed. Delays may occur due to customs processing, holidays, or carrier disruptions beyond our control.
Shipping Rates
Shipping costs are calculated and displayed at checkout, or included in the product price where noted ("Free Shipping"). Orders containing multiple items may be split into separate packages and could arrive at different times — this does not mean part of your order is missing.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update after you receive it, as it may take time to register in the carrier's system.
Lost or Damaged Packages
If your order arrives damaged, or if tracking shows delivery but you have not received your package, please contact us at link within 7 days so we can investigate and assist you.
Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately — we can only make changes before the order has shipped.
Questions
If you have any questions about your shipment, please reach out to us at link and we'll be happy to help.